Annual Report
Released
Released
Announcement PDF
ANNUAL REPORT 2022
The
Microbiome
Health
Company
BIOME AUSTRALIA LTD
ACN 627 364 014
About
Biome aims to improves the health and
quality of life of Australians suffering from
some of the most common and chronic
health conditions using evidence-based
complementary medicines.
As a microbiome health company that
pursues clinical trials, Biome works at the
intersection of the natural medicine and
pharmaceutical world. Biome Australia
develops, licenses, commercialises, and
markets innovative, evidence-based
live biotherapeutics (probiotics) and
complementary medicines, many of which
are supported by clinical research.
In partnership with some of the world’s leading
organisations in microbiome research and
development, Biome produced several unique live
biotherapeutic (probiotic) products with innovative
delivery technologies that improve their stability and
efficacy to create its flagship range of complementary
medicines: Activated Probiotics®.
Supported by clinical research, including randomised,
double-blind, placebo-controlled trials, Activated
Probiotics help prevent and support the management
of various health concerns, including low mood and
sleep, bone density loss, iron malabsorption, mild
eczema and irritable bowel syndrome (IBS). Through
practitioner-only distribution, Biome is committed
to educating health professionals on the newfound
systemic health effects of the gut microbiota, helping
them to provide innovative, evidence-based natural
medicines for the management of some of humanity’s
most prevalent and chronic health concerns.
ACKNOWLEGMENT OF
COUNTRY
We acknowledge the Wurundjeri people as
the Traditional Owners on whose Country
we are based. We pay respect to their Elders
past, present and emerging and acknowledge
their continuing connection to land, sea
and community. We extend that respect to
Traditional Owners throughout Australia
where we work and operate.
Biome Australia Ltd
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PAGE 3
Table of content
01
Company Timeline
05
02
Probiotics 101
07
03
Our offering
10
04
Chair Letter to shareholders
12
05
CEO Letter to shareholders
14
06
Operations Report
15
07
Growth Program & Market Opportunity
45
08
Annual Financial Report
52
09
Corporate Directory
100
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PAGE 4
Biome Australia timeline
July 2018
January 2019
March 2019
BIOME AUSTRALIA
FOUNDED
ACTIVATED NUTRIENTS
LAUNCH
SYMBION DISTRIBUTION
DEAL
6 employees
Biome launches its certified
organic range of nutraceuticals
Biome gains distribution with
pharmaceutical wholesaler
Symbion
November 2019
June 2019
March 2019
ACTIVATED PROBIOTICS
LAUNCH
API DISTRIBUTION DEAL
LISTING OF 10 MEDICINES
Biome gains distribution with
pharmaceutical wholesaler API
on the Australian Register of
Therapeutic Goods
Biome launches its conditionspecific probiotic range
$387K FY19 SALES
REVENUE
June 2020
November 2020 January 2021
TERRYWHITE CHEMMART
DISTRIBUTION DEAL
UK PRACTITIONER
MARKET LAUNCH
BIOME OSTEO CLINICAL
TRIAL
Activated Probiotics launches
nationally with TerryWhite
Chemmart
Activated Probiotics launches into
the UK Practitioner market
Probone21 clinical trial using
Biome Osteo commences in
partnership with La Trobe
University and Probi AB
$833K FY20 SALES
REVENUE
2000 DISTRIBUTION
POINTS
March 2021
February 2021
BIOME LIFT CLINICAL
TRIAL
PRACTITIONER MARKET
LAUNCH
In partnership with La Trobe
University and Probiotical S.p.A.
Activated Probiotics launches into
the Australian practitioner market
with Oborne Health Supplies and
vital.ly
June 2021
July 2021
$2.32M FY21 SALES
REVENUE
STRATEGIC DISTRIBUTION PARTNERSHIP
Biome signs strategic distribution partnership with TerryWhite
Chemmart including exclusive national promotional program
THE MICROBIOME HEALTH COMPANY
PAGE 5
September 2021 November 2021
RENER & ARIYA HEALTH
DISTRIBUTION DEAL
B CORPORATION
CERTIFICATION
BIOME COMPLETES
INITIAL PUBLIC OFFERING
Activated Probiotics increases
distribution in the Australian
practitioner market with Rener
Health Products and Ariya Health
3000 DISTRIBUTION POINTS
$4.12M FY22 SALES
REVENUE
30 EMPLOYEES
June 2022
February 2021
PRICELINE PHARMACY
DISTRIBUTION DEAL
BIOME DAILY KIDS
CLINICAL TRIAL
Biome signs distribution deal with
Priceline Pharmacy
Biome Daily Kids clinical trial
commences in partnership with
Federation University
TOTAL OF 14 LISTED
MEDICINES ON THE ARTG
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Probiotics 101
The World Health Organization (WHO) defines probiotics as
“live microorganisms that, when administered in adequate amounts, confer a
health benefit to the host”.
In order for a food or supplement to be considered ‘probiotic’ it must fulfill the
three parts of this definition:
• Alive when ingested
• Contain an appropriate therapeutic dose
• Have a defined health benefit supported by research
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The gut microbiome
Figure: Demonstrating the proposed links between an unhealthy gut
microbiome, inflammation and increased risk of chronic disease1.
The human gut is host to a thriving community
of microbial life, including bacteria, viruses,
archaea, and fungi known as the gut microbiome.
In recent decades, factors such as a low fibre
diet and certain medications like antibiotics
have negatively influenced the abundance and
diversity of microbes living in our gut. As a
result, the gut microbiome has been found to be
interacting with human health in negative ways.
Disruptions to the makeup of the gut microbiome
is thought to negatively impact health through a
number of different mechanisms. For example, an
unhealthy gut microbiome triggers a breakdown
of intestinal cell health and a phenomenon known
as leaky gut which allows for the gut microbiome
to interact with the underlying immune system.
The immune system’s response to potentially
harmful microbes from an unhealthy gut can
create inflammation which travels from the gut
to the rest of the body via chemical messengers
(e.g. cytokines) circulating in the blood.
Chronically raised inflammation stemming from
the gut is thought to impact the health of many
different organ systems, and contribute to the
increasing prevalence of chronic disease.
Antibiotic use, a key disruptor of the gut
microbiome, has now been associated with the
increased prevalence of a number of chronic
diseases, including asthma and allergies,
irritable bowel disease, diabetes and obesity, and
depression and anxiety1.
Beneficial probiotic bacteria represent a new
generation of therapeutic agents which may
be able to mitigate the negative effects of an
unhealthy gut microbiome. In human clinical
trials, specific strains of beneficial bacteria have
now been shown to improve health outcomes in
a number of chronic diseases.
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Probiotics as live
biotherapeutic products
Biome denotes probiotic bacteria that target
specific therapeutic outcomes in disease
states as ‘live biotherapeutics’. This term has
been adopted by the company to differentiate
probiotic strains with general health benefits
often used in fast-moving consumer goods
and food supplements, and those that possess
evidence of efficacy supporting their therapeutic
application in specific health conditions. Due
to the increasing body of evidence supporting
the therapeutic application of specific probiotic
strains in disease states, live biotherapeutics
are increasingly regarded as their own class of
therapeutic goods.
The U.S. Food and Drug Administration defines
a live biotherapeutic product as a biological
product that contains live organisms, such
as bacteria, is applicable to the prevention,
treatment or cure of a disease or condition of
human beings, and is not a vaccine.
Biome’s Activated Probiotics® range is more
aligned with the principles of live biotherapeutic
products.
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Our offering
Clinically trialled
Condition specific
Biome Australia’s live biotherapeutic products
are all supported by clinical evidence of
efficacy. Six live biotherapeutic products are
supported by human clinical trials on the
finished formulations, in many cases first in
the world.
Activated Probiotics® has produced a range of
condition-specific live biotherapeutic probiotic
products that may help to prevent osteoporosis,
reduce the severity and frequency of asthma
attacks, reduce depressive symptoms and
increase iron absorption.
25
product portfolio
18
proprietary products
Biome currently has 25 products in its
portfolio across three brands which continue
to grow as new products are developed.
The product portfolio includes 18 proprietary
products (live biotherapeutic probiotics and
nutraceutical products) to which Biome owns
the formulation
10k+
Practitioner-only
health professionals
educted
Throughout FY22 by Biome’s education team
Elevating the credibility of Biome’s products
through working with health professionals
to support their active recommendaiton of
Biome’s products
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3
ongoing clinical trials
•
•
•
Probiotics and sub-threshold depression
Probiotics and osteopenia
Probiotics and childrens immune health
Expertise
The board and management has a strong
global track record with existing professional
networks across the healthcare industry in
Australia, Asia and Europe. The expertise and
passion of Biome’s team sets Biome apart and
is a critical and unique differentiator.
Microencapsulated probiotics
Innovative microencapsulation delivery technology supports 5x greater survivability of Biome’s
microencapsulated probiotic bacteria when compared to uncoated probiotics
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Chair letter to shareholders
Dear fellow shareholders,
revenue growth, reduced operating losses, gross
margin improvement and sustainable growth,
It gives me great pleasure to present Biome
all while in our first year as a publicly listed
Australia’s inaugural FY22 Annual Report.
company.
Following the successful listing onto the
In September 2022, the team completed
Australian Securities Exchange in November
the move to our new offices in Collingwood,
2021, the Biome team have been busy executing
VIC, enabling internalisation of warehousing
on our strategy, resulting in significant growth
functions, providing more control of this key
and success across the business.
element. Additional team members have
Despite ongoing external forces including COVID,
inflation, supply chain challenges and global
instability, the Biome team have executed across
all core areas.
During the financial year, the team received
successfully been recruited over the past months
to ensure Biome has the resources in place to
continue to execute our rapid growth plans.
On behalf of the Biome Board of Directors, I
would like to thank you for your ongoing support.
positive outcomes on two breakthrough
independent clinical trials supporting the
launch of two new products and have engaged
La Trobe University and Federation University
to commence further research on targeted
probiotics for three key conditions, mental health,
osteoporosis prevention and children’s immune
health. We expect significant progress in all three
this financial year.
Biome products are now available at circa 3000
locations around Australia and in the United
Kingdom. Locally available at both TerryWhite
Chemmart and Priceline Pharmacy, our key
pharmacy distribution partners for Activated
Probiotics.
Our team have delivered another year of strong
growth, reaching sales of $4.12m, up 78% on
FY21, closing quarter four at an annualized run
rate of $5.5m. I am very pleased with the financial
performance of Biome, delivering substantial
ILARIO FAENZA
Non-Executive Chairman
CEO letter to shareholders
It is my pleasure to share this CEO letter: the first as
standards of social and environmental performance,
a public company.
transparency, and accountability. This was a proud
Biome is doing important work to help solve unmet
medical needs for patients with various health
conditions. This spans across the areas of mental
moment for the business as our positive impact
is paramount to our team, our culture and for the
ongoing recruitment of industry leading talent.
health through to irritable bowel syndrome (IBS) and
With the close of FY22, I am pleased to share that
skin health. This support into novel clinical research
Biome has successfully re-signed our strategic
and product development in live biotherapeutics is
distribution partnership with Terry White Chemmart,
leading the industry for innovation and represents
signed a breakthrough agreement with Priceline
a real opportunity to impact the quality of life of not
pharmacy and finished the year as the number
only Australians but the wider global population.
one in growth, professional vitamin brand within a
The feedback from our network of allied health
professional partners is that Activated Probiotics’
products are changing the lives of their patients:
number of our pharmacy banner groups and both of
Australia’s largest pharmacy wholesalers, Symbion
and API.
further evidenced by the incredible customer loyalty
It was a challenging year for our partner
and retention we receive. Data from our strategic
manufacturers, with upward pressure on raw
distribution partner, TerryWhite Chemmart, shows
material prices and logistics costs. To manage
that the average Activated Probiotics customer
this risk, we negotiated an improvement in raw
purchases more than two monthly units of probiotics
material costs and achieved scale benefits, further
per transaction and returns to repurchase at a higher
improving our gross margin. During the pandemic,
rate than the category average.
just-in-time inventory management has been a
The financial year 2022 was a keystone year for
Biome. The business reached scale in distribution,
setting the company up for ongoing growth for the
coming years. As previously shared, Biome’s sales
revenue has grown to over $4.1m – a 78% increase
on FY21 – and distribution has increased 50% since
IPO on November 30 to circa 3000 health outlets.
Successful results of independent clinical trials
on the use of targeted probiotics for Asthma and
Acne further proved the efficacy of Biome Breathe
challenge for many companies. Biome’s operations
team successfully maintained a constant supply of
products through implementing a rolling twelvemonth manufacturing forecast and preallocated
production and logistics slots to minimize any out
of stocks. Our distribution partners are reporting
significant out-of-stocks of up to 50% for other
brands within the vitamin category, positioning
Activated Probiotics to continue to rapidly gain
market share.
and led to the launch of Biome Acne probiotic. In a
Biome’s major retail pharmacy partners – TerryWhite
challenging global market we have closed the year
Chemmart, Blooms the Chemist, Wizard Pharmacy,
with an increased gross margin of 58%.
Pharmacy 777, Priceline Pharmacy and Pharmacy
In addition to listing on the ASX, Biome was awarded
its B Corp certification in November 2021. B Corps
are companies that meet the highest verified
Choice – have all supported ongoing growth by
increasing shelf space and accepting all of our new
products to core range and planogram. Throughout
the year we launched four new targeted probiotic
practitioner markets. As these markets grow, we
products: Biome Acne and Biome Eczema for
expect to demonstrate the scalability of the brand
patients with skin conditions, Biome Her for vaginal
across international borders.
health and Biome Baby for infant colic and immune
development. All of these new products have
received positive feedback from health professionals
and their patients.
We have locked in supply of product for the next
twelve months on preferential trading terms with
Biome’s key suppliers to make sure we can support
what is predicted to be another record year for
As key to our mission, Biome will continue to
develop novel, clinically-proven products that have
the potential to help patients with unmet medical
needs.
We appreciate your support in coming on this
journey with us and look forward to sharing many
more successes together in the financial year 2023.
revenue generation.
Having reached operating scale in Australia, we
expect our rapid revenue growth to continue with
only moderate increased operating costs.
Our sales and education teams have done the
hard work in securing national distribution across
pharmacy and practitioner channels and are set up
to provide one of the highest quality product and
service offerings in the market. Biome’s team is well
underway with its national, deep education and sales
program detailing health professionals. Our aim is
to become the number one trusted probiotic brand
in Australia, and we are well on the way to achieving
this.
I am pleased to share the early successes of
Activated Probiotics in the European market. 18
months into the test-market program, the brand
now has national distribution in the UK and Irish
Blair Vega Norfolk
Managing Director
Operations
Report
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Aiming to be a global
leader in premium
evidence-based live
biotherapeutic products.
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PAGE 16
Targeted
products
for targeted
outcomes
Biome aims to be a global leader in
premium evidence-based live
biotherapeutic products.
Biome is changing the probiotic space within the
Australian, New Zealand and UK markets through
the release of live biotherapeutic products which
each target a specific health concern and aim to
improve patient outcomes.
In FY22, Biome Australia released five new live
biotherapeutic products. Four of these products,
including Biome Her Probiotic, Biome Eczema
Probiotic, Biome Acne Probiotic and Biome Baby
Probiotic, targeted new conditions and expanded
the customer demographic.
An additional pack size for Biome Advanced
Probiotic, which was formulated to support
antibiotic recovery, was also released and is now
available in 10 capsules to better support patient
affordability and increase uptake of the product
alongside antibiotic prescriptions.
With the release of these new products,
supported by clinical evidence of efficacy,
Activated Probiotics is now able to help a greater
number of patients and address a greater
number of health concerns.
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Innovating with new targeted
products
BIOME HER PROBIOTIC
To help maintain a healthy vaginal microbiome
Benefits supported by a clinical trial on women with recurrent vaginal candidiasis.
The study demonstrated a recurrence rate of only 14.3% during the 7 months following
the administration of two probiotic strains in Biome Her TM (Lactobacillus fermentum
LF10 and Lactobacillus acidophilus LA02) for 10 weeks. This is significantly lower when
compared to recurrence rates following standard treatment.
BIOME ECZEMA PROBIOTIC
To help reduce the symptoms of mild eczema
Benefits supported by a randomised, double-blind, placebo-controlled trial.
The study demonstrated that administration of the probiotic strain in Biome EczemaTM to
adults with moderate-to-severe eczema reduced symptom severity by 53% and improved
quality of life by 55%, while no significant changes were reported in the placebo group.
BIOME ACNE PROBIOTIC
To help reduce the symptoms of acne
Benefits supported by a randomised, double-blind, placebo-controlled trial.
The study demonstrated that use of the probiotic formulation in Biome AcneTM led to a
31% reduction in acne severity in four weeks, and a 39% reduction in 8 weeks which
was statistically significant when compared to placebo (p < 0.05).
BIOME BABY PROBIOTIC
To help support immune and digestive health and reduce
symptoms of colic in infants
Benefits supported by a randomised, double-blind, placebo-controlled trial.
Use of two probiotic strains within Biome BabyTM Probiotic led to statistically significant
reductions in crying time in bottle-fed infants compared to placebo during the third
month of treatment (p = 0.01)
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Enhancing the performance of probiotic
products with innovative manufacturing and
packaging
MICROENCAPSULATION TECHNOLOGY
Activated Probiotics® uses an innovative microencapsulation
technology to protect its probiotic bacteria from the harmful
effects of stomach acid, allowing up to 5x more probiotic bacteria
to survive transit through the stomach and reach the colon alive,
compared to traditional uncoated probiotics.
PHARMACEUTICAL GRADE BLISTER
PACKAGING
Activated Probiotics’ capsules are individually sealed in
pharmaceutical-grade blister packing. This packaging ensures
each serve remains individually sealed until the moment before
consumption and better protects probiotic bacteria from the
damaging effects of environmental moisture, oxygen and UV light
compared to alternative forms of packaging, such as bottles.
FAST-MELT FORMULATIONS FOR CHILDREN
Activated Probiotics’ single-serve sachets in products intended
for children over the age of 2 contain a fast-melt formula that
dissolves in the mouth without the need for water. With natural
sweeteners and vanilla flavouring, this combination creates an
enjoyable experience for children taking Activated Probiotics’
products.
FLOW CYTOMETRY ENUMERATION
Activated Probiotics uses the latest flow cytometry technology
to more accurately count the number of living and metabolically
active bacteria found in its products, when compared to traditional
plate count measures or colony forming units (CFUs).
Flow cytometry technology analyses bacteria one-by-one using
fluorescent dyes and lasers, ensuring only viable bacteria are
counted in the final tally of ‘billion live bacteria’ (BLB).
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PAGE 19
Driven by clinical evidence
Biome Australia is proud of the
fact that its live biotherapeutic
products within the Activated
Probiotics® range are supported
by clinical evidence of efficacy,
with a number of products
supported by randomised,
double-blind, placebo-controlled
trials on their complete
formulations.
Biome believes that increasing
the level of evidence supporting
complementary medicines is an
important goal for the industry.
Greater evidence-based
products will lead to better
health outcomes for consumers
Product
and the public health system,
and lead to wider acceptance of
the industry.
Biome is constantly seeking
to expand the evidence base
supporting its existing products.
Over FY22, a number of Biome’s
products and formulations have
been the subject of ongoing
clinical trials that are seeking to
build upon their current body of
evidence and investigate their
efficacy in new applications.
These trials have been possible
through collaboration with key
Ethics Approval
Recruitment and
Trial Commence
world-leading research partners,
including LaTrobe University,
Federation University, Probiotical
S.p.A. and Probi AB.
These research projects are
currently investigating the
application of Biome LiftTM
Probiotic on subthreshold
depression, Biome Daily KidsTM
Probiotic on absenteeism and
immune health in children in
daycare, and the probiotic
strains within Biome OsteoTM
Probiotic in women with
osteopenia.
Completion of
Recruitment
Preliminary Results
Final Results
Q3 FY23
Q4 FY23
Q3 FY23
Q4 FY23
TBA
TBA
TBA
TBA
ASTHMA
Biome Breathe Probiotic
ACNE
Biome Acne Probiotic
SUBTHRESHOLD DEPRESSION
Biome Lift Probiotic
OSTEOPOROSIS PREVENTION
Biome Osteo Probiotic
PAEDIATRIC IMMUNE HEALTH
Biome Kids Probiotic
Complete
Q3 FY22
Q1 FY23
Scheduled
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Culture &
Values
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We feel strongly that
business can be a
force for good
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BCorp
The past financial year saw Biome Australia awarded a proud acheivement: B
Corp Certification
Certified B Corporations® (B Corps™) are for-profit companies that use the
power of business to build a more inclusive and sustainable economy. They
meet the highest verified standards of social and environmental performance,
transparency, and accountability.
The Biome team feels strongly that business can be a force for good. Biome
Australia aims to improve not only health outcomes, but be seen as a company
working to redefine success in business, demonstrating that inclusivity and
sustainability can be part of a healthy economy.
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PAGE 23
People &
recruitment
Biome Australia is an equal
opportunities employer.
In line with B Corp values, Biome aims to provide
a flexible and supportive workplace. Excellent
staff retention rates give an indication of team
member satisfaction. All recent new hires have
come from within the networks of existing staff
members, reinforcing this contentment. Biome
feels fortunate to be frequently approached by
professionals within the field who have been
following the journey of Biome Australia and are
keen to hear of any potential openings. Biome is
proud of its reputation as an excellent place to
work.
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PAGE 24
Education
First
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PAGE 25
Education is the
thread running
through everything
we do at Biome
Australia
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PAGE 26
Education & training
We pride ourselves on providing sophisticated
education of the highest quality, informed by the
latest research in microbiome science.
We believe education is key to achieving our
aim to be the most trusted probiotic brand in
Australia.
Thank you so much for today’s education
session. Highly informative and mind blowing
information on such an exciting area of research.
Highly recommend to anyone to get on board these
education seminars to get up to date info on all
things probiotics!
Rebecca Kimm | Naturopath
Biome Australia’s education leadership team
attend conferences and keep up to date with
cutting edge research, then distill learnings to
the field team. Our sales territory managers /
practitioner education consultants (PECs) are
talented and empathic healthcare professionals.
They use their in-depth knowledge of the
research behind our products to foster trust
with the pharmacy and practitioner accounts
they serve. As well as providing education on
Activated Probiotics products, they are wellversed in broader microbiome science and keep
abreast of the latest findings and research. This
helps us maintain our reputation as the bestinformed provider of live biotherapeutics.
the factors which allows us to recruit high quality
and committed field team members.
All of our recent new hires have come from
within the networks of existing staff members,
reinforcing this contentment. We feel fortunate
to be frequently approached by professionals
within the field who have been following the
journey of Biome Australia and are keen to hear
of any potential openings. We are proud of our
reputation as an excellent place to work, and
proud of the quality of education being delivered
by our team.
Throughout the era of lockdowns, we utilised
technology to assist in reaching practitioners for
clinical and research updates. Over the course
of FY22, Biome Australia delivered more than 40
educational webinars across Australia and New
Zealand with more than 10k health professionals
attending.
Our UK team delivered monthly webinars, as
well as multiple virtual and in-person education
sessions across the UK and Ireland.
Practitioners across Australia, New Zealand, the
UK, and Ireland have great trust in Activated
Probiotics. This trust is bolstered by the provision
of high quality in-person and virtual education.
Key Education staff present at pharmacy banner
group conferences, providing clinical updates to
pharmacy professionals. This education is then
followed up in individual pharmacies by the field
team, ensuring that key messages have been
assimilated. Our field team also provide oneon-one and small group education sessions to
healthcare professionals who are not within a
pharmacy setting, such as general practitioners,
medical specialists, naturopaths, nutritionists,
and dietitians.
In line with our B Corp values, we aim to provide
a flexible and supportive workplace. This is one of
Rebecca Edwards | Director of education
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PAGE 27
Sales
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PAGE 28
Be the leader in
education & provide
evidence-based
live biotherapeutic
probiotics
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PAGE 29
9.2%
$380,008
SALES BY BRAND FY22
$4,122,425
Activated Probiotics
90.8%
$3,742,417
7.1%
$293,234
Other
0.2%
$9,514
SALES BY GEOGRAPHY
$4,122,425
Australia
92.7%
$3,819,677
Overseas
Unclassified
30.5%
$1,257,618
4.5%
$183,994
SALES BY CHANNEL
$4,122,425
Pharmacy
65%
$2,680,812
Practitioners
Unclassified
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PAGE 30
Biome’s mission is to build trust with
consumers and health practitioners and to
make natural medicine accessible to all.
Biome is now partnered with
six key distributors throughout
Australia to cater for private
clinicians, health food stores,
and pharmacies.
Biome’s sales strategy leads
with education and customer
service. The foundation of every
sales and marketing touchpoint
is evidence-based education and
training.
All seven states and territories
of Australia are served by the
national team of practitioner
education consultants. These
territory managers are qualified
health professionals who
execute the Biome sales strategy
across all distribution channels.
With continued service and
support the team gains trust
and develops long lasting
relationships which continue to
support and drive new business.
FY22 saw the hiring of a national
account manage, increasing
support for banner activity,
marketing, promotions, territory
mapping, coaching and skill
building to maximise the full
potential for all accounts.
distributors servicing the
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